Politica di rimborso e restituzione

The online store

Easygolift.com is an online store for the promotion and sale of the easyGO patient lift and transfer device via the Internet, created by FitHealth, located in El. Venizelou9, Melissia, Attiki, Greece. FitHealth reserves the right to unilaterally modify or revise freely the terms and conditions of transactions made through its e-shop whenever it deems it necessary, and undertakes to inform users of any change, through the pages of this e-shop.


The company recognizes the importance of the security of Personal Data and Electronic Transactions and has taken all the necessary measures, using the most up-to-date and advanced methods, to ensure maximum security. All information, related to user’s personal information, is kept confidential. All payments made using the card are processed through the electronic payment platform of “Alpha e-Commerce” of Alpha Bank and uses TLS 1.2 encryption protocol encryption with 128-bit (Secure Sockets Layer – SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.

Customer Recognition

There are two codes used to identify the user: The Username and the Password, which give access with absolute security for all personal information. The user is given the ability to change his/her password as often as he/she wants. The only person who has access to his/her personal data is him/herself through the above credentials and he/she is solely responsible for maintaining the privacy of third parties. In case of loss or leakage, he/she must immediately notify us, otherwise our company is not responsible for the use of credentials by unauthorized persons. Our company in no way publishes or discloses personal data and the information the user trusts us. The personal data that he/she makes available to us as a member is used solely for the execution of his/her transactions. All information is encrypted and kept secure.


If you wish to return a product, you should first contact our customer service department either by calling at 210 8047775, or by email mentioning your order number, and stating the product or products you wish to return. Returns are accepted within 14 days of the date of receipt of the product resulting from the receipt, provided that the following conditions are met:
  • The product has an operational or quality defect or an error has occurred in shipping the product.
  • The product must be in excellent condition, as received, and not used. Also, it should be carefully packed in its original packaging.
  • Each product must be accompanied by the purchase receipt.
When the product arrives at our headquarters, you will be returned the value of the product after deducting the transportation and insurance costs unless it is a proven defective product or our own fault.